INFO & FAQ

Welcome to the 17-BIT FAQ!

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FAQ

GALAK-Z

We’re sorry that you’re having problems with our games! Here’s how you can help us to help you:

For general issues with GALAK-Z in various formats, please use our general bug submission form here.

For crashing issues with GALAK-Z: The Void Deluxe Edition on Nintendo Switch, please submit your issue here.

For problems with Skulls of the Shogun on iOS, please see our statement below.

It’s right here! Get the GALAK-Z press kit here.

General

We’re sorry that you’re having problems with our games! Here’s how you can help us to help you:

For general issues with GALAK-Z in various formats, please use our general bug submission form here.

For crashing issues with GALAK-Z: The Void Deluxe Edition on Nintendo Switch, please submit your issue here.

For problems with Skulls of the Shogun on iOS, please see our statement below.

Currently, we are not looking for interns, but if we do at some point, we will update this page and send out a call for people to get in touch through our newsletter, so if you are interested, sign up here.

We are not currently hiring, but please feel free to send your resume and portfolio to info@17-bit.com, and we may be in touch should the situation change.

Please be aware that will not be hiring for our office in Seattle. We are looking for individuals who are based in Japan or are capable of securing a work-capable visa in Japan.

Skulls of the Shogun

Hello Skulls fans.  We cannot tell you how much we appreciate that there is still so much love for this awesome game.  We are proud of what we made and that so many of you have been able to enjoy it.  We sadly have to share some news about the reality of Skulls on iOS.

Technical changes on the operating system level have cascaded into needing to update several systems as well as the format of the content in the game.  There is data encryption happening outside of our control that is rewriting our data.  Dependent on multiple other pieces of middleware that have either changed or are no longer supported, we have sadly hit a brick wall.  We have invested a great deal of time and money and pulled in experts in hopes to solve these issues, but we are still at a point where there is no promised solution in sight.  It is in acknowledgement of these facts that we regret to say that the iOS version is not updatable.  If new information comes to light or an expert in the field can volunteer their time to attempt to find a solution, we will update the community of any potential progress.  While this doesn’t help those of us with iOS devices, Skulls is still very much playable on many other platforms.

We’re sorry that you’re having problems with our games! Here’s how you can help us to help you:

For general issues with GALAK-Z in various formats, please use our general bug submission form here.

For crashing issues with GALAK-Z: The Void Deluxe Edition on Nintendo Switch, please submit your issue here.

For problems with Skulls of the Shogun on iOS, please see our statement below.

It is with a heavy heart and a strong mind that we have pulled Skulls of the Shogun from the iOS App Store until the updated version is complete. We’ll spare you the technical details, but it’s continuing to be a real thorny mess in trying to get it running smoothly with the recent changes to iOS. We’ll be sure to keep you all appraised of the situation and will let you know when the updated version is available and back up on the App Store.

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Any other questions?

Well, then drop us a line at info@17-bit.com.